Challenge

The Cyprus Customs and Excise Department has faced significant challenges related to the maintenance and support of their existing customs system – THESEAS. A need for better facilitation and maintenance of the applications while ensuring border security, smooth operations, and high-quality services were needed.

Solution

Latona’s team has provided assistance to the Cyprus Customs Administration for maintaining the THESEAS system and has also given valuable advice on IT infrastructure and operational issues, as well as on customs business challenges. Latona’s experts have made sure that Cyprus Customs Administration has a stable system with enhanced technical capabilities for continual and financially sustainable path of future development.